Tips and Advice

Caring for your refinished automobile:

  • A few simple tips will help you preserve the beauty of your car's new finish.
  • Always wash with cold water and commercially available car wash soaps.
  • Wash in the shade, and dry it with a soft towel.
  • Never dry-wipe to remove dust or loose dirt.
  • Avoid temperature extremes by parking indoors whenever possible.
  • Regularly examine finish for paint chips and repair them as soon as possible.
  • Rinse off bird droppings, gasoline and other automotive fluids as quickly as possible with water.
  • Brush off ice and snow from painted surfaces--never scrape it off!
  • Avoid the use of wax or polish for the first 60 days after refinishing.

Recommendations for your satisfaction:

  • Your car is the second largest investment you’re likely to make. Preserve its value and your safety by having it repaired professionally and correctly.
  • Do not drive a car that could be unsafe because of damages.
  • Some insurance companies may want you to visit their drive-in claims center before having your car repaired. For your convenience you may leave your automobile at our shop and ask that the insurance company inspect your vehicle here.
  • Be sure to ask your repair shop if they will be using genuine manufacturer (OEM) replacement parts. Some insurance companies want to make more profit from you by directing the repair facility to use after-market parts. These parts are not authorized by the manufacturer and can shorten the life of the vehicle and even compromise the safety of the driver and passengers. When dealing with your insurance adjuster, insist on only using parts and techniques that are specified by the manufacturer.
  • There is no law requiring you to obtain more than one estimate or appraisal.
  • You have the right to go to the repair shop of your choice. Your insurance company cannot require you to go to a particular shop. This practice, known as “steering,” is usually based on benefitting the insurance company and not the customer.
  • Differences in repair estimates are common. A lower estimate may not include all necessary work or correct parts. If you're not sure why one estimate is different from another you've received, just ask us.
  • Ask if the shop offers a repair warranty.

collision repair serviceInteresting Reading:
For an informative article on legalities related to automotive collision repair click here.

To read an article entitled “Confessions From the Auto Body Shop”:
“Get Your Car Fixed Right Without Getting Ripped Off”, click here.

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